Select the vehicle
Start with the car’s VIN and brand.
Campaigns and recalls
Campaign and recall checks
Easy access to campaign checks – with a digital receipt for the completed check.
What’s included
- Campaign checks and recalls
- Save documentation that you performed the check.
- Coverage depends on the brand, country and source. Some sources cover specific campaigns only.
From car to documented check.
Check campaigns
Open the relevant check for recalls and manufacturer campaigns.
Save the receipt
Save documentation that you performed the check.
An extra service
Let the customer know. Show you have checked.
A recall may concern faults the customer is unaware of. A check lets you highlight available campaigns and help the customer take the next step with an authorised workshop.
When a campaign check forms part of the service schedule, you can also save documentation of the completed check – for the owner, discussions with the manufacturer, or a workshop network or quality review.
Recall · Example
See the result. Save the documentation.
Here, the source’s response shows a recall concerning the coolant pump.
The response applies to the vehicle and source shown at the time of the check. Coverage depends on make, country and source.
Documentation of the check does not confirm that the recall has been resolved.
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Good to know
What does the receipt document?
The receipt documents the check. It does not prove that a recall repair has been completed.
Does the check cover every campaign?
Coverage depends on the brand, country and source. Some sources cover specific campaigns only.
Do campaign checks require an OE login?
Some checks are public. Others require your own access to the manufacturer’s portal.
Do all features work on every car?
No. Original service records, OE history and campaign checks depend on the brand, car, country and portal. See the car brand overview.